Privacy Policy
Shipoff Global Logistics L.L.C (“Shipoff Global,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you use our website, services, and mobile applications (collectively referred to as the “Services”). Please read this policy carefully to understand our practices regarding your personal information and how we will treat it. By using our Services, you agree to the collection, use, and disclosure of your personal information as described in this Privacy Policy.
1 .Information We Collect
We may collect personal information from you directly or indirectly when you use our Services. The types of personal information we collect may include:
a. Contact Information: Your name, email address, phone number, and shipping addresses.
b. Transaction Information: Details about the services you request, purchase, or engage in through our Services.
c. Log and Usage Data: Information about your interactions with our Services, such as IP address, device information, browser type, pages visited, and actions taken.
d. Location Information: If you grant us access, we may collect location data to provide location-based services.
e. Communications: Any communications between you and Shipoff Global, such as emails or inquiries you send to us.
2. How We Use Your Information
We use the information we collect for various purposes, including:
a. Providing and improving our Services: To facilitate and fulfill your requests, process transactions, and enhance the user experience.
b. Customer Support: To respond to your inquiries, provide technical support, and address any issues.
c. Personalization: To personalize and enhance your experience with our Services, tailor content, and provide relevant offers.
d. Marketing and Communications: To send you promotional materials, updates, and newsletters about our products and services, where permitted by applicable law.
e. Analytics: To analyze trends, monitor usage patterns, and improve the performance and functionality of our Services.
f. Compliance: To comply with legal obligations, resolve disputes, enforce our terms and conditions, and protect our rights and interests.
3. How We Share Your Information
We may share your personal information in the following circumstances:
a. Service Providers: We may share your information with third-party service providers who help us in operating our business, such as payment processors, IT and hosting providers, marketing agencies, and customer support services.
b. Business Partners: We may share information with trusted business partners to offer co-branded services or promotional events.
c. Legal Compliance: We may disclose your information to comply with applicable laws, regulations, legal processes, or enforceable governmental requests.
d. Protection of Rights: We may share your information to protect the rights, property, or safety of Shipoff Global, our customers, or others.
4. Data Retention and Security
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. We implement reasonable security measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction.
5. Third-Party Links and Services
Our Services may contain links to third-party websites or services that are not controlled or operated by Shipoff Global. We are not responsible for the privacy practices or content of such third-party platforms. We encourage you to review the privacy policies and practices of any third-party before disclosing your personal information to them.
6. Children’s Privacy
Our Services are not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected personal information from a child, please contact us immediately, and we will take steps to remove